FAQs

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Your vehicle just might be the most expensive possession you have other than your home. However, your auto insurance won’t necessarily be costly.

If you are self-employed and use your personal vehicle for business, you can take a tax deduction for your car insurance.

Auto insurance is a contract, and as with many contracts, it can be canceled or voided by either party. You can drop the contract by changing to another company. The following are circumstances in which an insurance company can drop you:

• If you fail to pay your premiums
• If you present fraudulent information on your application for coverage
• If your license is suspended or revoked for any reason, such as too many accidents or driving under the influence

There are a few reasons that your claim can be denied, including:

• Filing a fraudulent claim exaggerating or fabricating an accident or loss
• Filing a claim under coverage you don’t have
• Filing a claim for a loss that is not included in your policy — for example, if you suffer an accident while using your car as a business vehicle
• Making improvements to your vehicle, such as giving it a fancy paint job, without notifying your company. The company might deny the claim or compensate you based on the original value of the vehicle.

If you miss a premium payment, you may have your coverage suspended until you catch up your payments, or if you file a claim while your insurance is suspended it will be denied.

When you make an insurance claim or begin the process to switch insurance companies, information about your claims history is placed into a national loss-underwriting database. That information can be accessed by all insurance companies that are considering insuring you.

However, insurance companies do not share your personal information directly with each other. The information included on the claims database is not shared, but it is available for all companies to find.

Keep in mind that since your driving record is on file with your state’s motor vehicle department, your information is public record — including tickets and accidents.

This is a common question. If you make sure you have your own vehicle covered, do you need to get the special coverage offered at the rental counter if you go on vacation and get a rental car?

You will have to double-check your particular policy, but most policies do provide the same coverage for a rental car that you have for your personal vehicle, unless the rental is being used for business purposes.

If your car is stolen, a number of things need to happen for you to be compensated for your loss. First, you will need to file a police report and wait while there is an attempt at recovery. If your car is not recovered, you can file a claim with your insurance company if you have comprehensive coverage.

Because of the risk insurance companies face with fraudulent claims, you will need to complete some paperwork to file your claim. But providing you have documentation for the stolen vehicle, your insurance will compensate you for the value of the vehicle up to the limit of your comprehensive coverage.